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Frequent questions
We support all major credit cards, including (Visa, MasterCard, American Express and Discover).
You can place your order online. When placing your order, select the appropriate payment method:
- Continue the checkout process;
- On the final screen you will see the order number along with the total for which you should pay;
- Please mail all orders to the following address and send the order number for the payment.
There is no a minimum order size. Please, consult the offers.
To create an account is easy. Please click here and fill in the registration form. Once registered you do not need to re-enter your personal information at each visit.
All transactions are made through the most recent SSL technology. We are using the 128-Bit SSL encryption.
We take care of our customers and guarantee that the products we are marketing are fresh. We have a high volume of sales and receive stocks daily. In the unlikely event you are not satisfied with the quality of our products, please inform us and we will replace it promptly.
If you have issues with your order, we are happy to help. Please send us an email to the customerservice@FitzLittleCigars.com or call us from Monday-Friday from 8:00 AM by 5:00 PM at: 1.866.297.2462. All claims must be submitted within 24 hours since you received your order. Keep all packaging materials.
There is the Customer’s responsibility to check and comply with all the laws related to the purchasing and use of any tobacco products. You can document what are the limits applicable to procurement and what are your tax responsibilities, if any, imposed by your state, the consumer can contact the state authorities.
We want you to be fully satisfied with your purchase. If you a wrong item because of us please call or email us and we will gladly replace it and include a pre-paid shipping label with this order. Deliver the wrong items back to us at no cost for you.
You will get the confirmation on your email to announce that your order was received and processed.
From 2 to 4 weeks.
